HOW MUCH WILL IT COST TO SHIP MY ORDER?
The shipping cost will vary on how quickly you would love your garment to be delivered.
CAN I CANCEL OR MODIFY MY ORDER BEFORE IT SHIPS?
Unfortunately once an order has been received, we are unable to make any modifications to your current order since we start the cutting process of the garment.
An item may only be canceled if it is currently backordered. If you would like to cancel a backordered item, please email danny.sanchez1995@yahoo.com
HOW WILL I KNOW WHEN MY ORDER HAS SHIPPED?
You will receive an email notification confirming shipment (be sure to check your spam folder). Please note that items are only charged to your selected method of payment once they have shipped.
IF ITEMS IN MY ORDER SHIP SEPARATELY, WILL I BE CHARGED AN ADDITIONAL FEE?
Your order may ship in multiple packages, but rest assured that you will not be charged any additional shipping and handling fees. The shipping and handling fee quoted at checkout will be prorated and applied based on the value of each individual shipment.
WHAT DOES IT MEAN IF AN ITEM IS BACKORDERED?
Every piece in our collection is created by hand. If an item is on backorder, we are currently in the process of adding the highest level of details to our garments. You will be contacted via email regarding any changes to the status of backordered items in your order. You will not be charged for backordered items until they ship.
In the event that a backordered item is part of your order, we reserve the right to cancel the item or ship your order in multiple packages. If you would like to cancel a backordered item, please email danny.sanchez1995@yahoo.com
If an item is cancelled from your order for any reason, you will be notified via email and your method of payment will not be charged for the cancelled item.
DO YOU SHIP TO PO BOXES AND APO/FPO ADDRESSES?
No, we do not ship to any PO boxes and APO/FPO addresses.
WHEN WILL I BE CHARGED?
You may see a preauthorization on your selected method of payment prior to delivery. However, your account will not be charged until your items are available to be scheduled for delivery.